Shipping Agreement

for ShoppingWags LLC

Effective Date: January 2025

This Shipping Agreement (the "Agreement") is a legally binding contract between ShoppingWags LLC ("Company," "we," "us," or "our") and the customer ("you" or "your") regarding the shipment of products purchased through our online store. By placing an order with us, you agree to the terms and conditions set forth in this Agreement.

1. Shipping Policies

1.1 Shipping Methods & Carriers

We partner with reputable shipping carriers (e.g., USPS, UPS, FedEx, DHL) to deliver your orders. The available shipping methods and estimated delivery times will be displayed at checkout. We reserve the right to select the most appropriate carrier based on product type, destination, and other logistical factors.

1.2 Shipping Costs

Shipping costs are calculated based on order weight, dimensions, destination, and selected shipping method. Any applicable taxes, duties, or customs fees are the responsibility of the customer unless otherwise stated.

1.3 Processing Time

Orders are typically processed within [10] business days (excluding weekends and holidays). Processing times may vary during peak seasons or due to unforeseen circumstances.

1.4 Delivery Estimates

Estimated delivery times are provided as a guideline and are not guaranteed. Delays may occur due to carrier issues, weather conditions, customs processing (for international orders), or other factors beyond our control.

1.5 Shipping Restrictions

• Perishable Items: Some products (e.g., frozen or refrigerated pet food) may require expedited shipping. Additional fees may apply.
• Hazardous Materials: Certain items (e.g., aerosols, chemicals) may have shipping restrictions due to carrier regulations.
• International Orders: Customs regulations, import duties, and restrictions may apply. We are not responsible for delays or additional fees imposed by customs authorities.

2. Order Accuracy & Shipping Address

2.1 Customer Responsibility

You are responsible for providing accurate and complete shipping information, including:

• Full name
• Correct shipping address (no P.O. boxes for certain carriers)
• Valid contact number

2.2 Address Errors & Failed Deliveries

If an order is returned due to an incorrect or incomplete address, we reserve the right to:

• Charge a reshipping fee
• Refund the order minus shipping costs
• Cancel the order if reshipping is not feasible

3. Risk of Loss & Title Transfer

3.1 Transfer of Risk

Once the order is handed over to the shipping carrier, the risk of loss or damage passes to you. We are not liable for lost, stolen, or damaged packages after shipment confirmation.

3.2 Title Transfer

Ownership of the products transfers to you upon delivery to the shipping address provided.

4. Damaged or Lost Shipments

4.1 Damaged Packages

If your order arrives damaged, you must:

• Notify us within [5] days of delivery with photographic evidence.
• Retain all packaging materials for carrier inspection.

We will work with the carrier to resolve the issue, which may include a replacement or refund.

4.2 Lost Packages

If your order does not arrive within the estimated delivery window, you must:

• Contact us within [5] days of the expected delivery date.
• Provide tracking information and any relevant details.

We will initiate an investigation with the carrier. If the package is confirmed lost, we will either reship the order (if available) or issue a refund.

5. Returns & Refunds

Our Return Policy (available on our website) governs returns and refunds. Shipping costs for returns are generally the responsibility of the customer unless the return is due to our error.

6. International Shipping

6.1 Customs & Duties

International customers are responsible for all customs fees, duties, and taxes imposed by their country. We are not liable for additional charges or delays due to customs processing.

6.2 Restricted Items

Some products may not be eligible for international shipping due to legal restrictions. We reserve the right to cancel or modify orders that violate import regulations.

7. Force Majeure

We are not liable for delays or failures in delivery due to events beyond our control, including but not limited to:

• Natural disasters
• Carrier disruptions
• Government regulations
• Labor strikes

8. Modifications & Termination

We reserve the right to modify this Agreement at any time. Continued use of our services constitutes acceptance of any changes. We may terminate or suspend shipping services at our discretion.

9. Governing Law & Dispute Resolution

This Agreement is governed by the laws of Alabama. Any disputes arising from this Agreement will be resolved through binding arbitration in accordance with the rules of the State of Alabama.

10. Contact Information

For questions or concerns regarding shipping, please contact us at:

• Email: [info@shoppingwags.com
• Phone: +1205-336-5616
• Address: 1414 Golden Springs Road, 327, Anniston Alabama 36207, United States

By placing an order with ShoppingWags LLC you acknowledge that you have read, understood, and agreed to this Shipping Agreement.

ShoppingWags LLC
January 1. 2025